Shipping

We charge a flat fee per shipment (worldwide economy). If you split the order into multiple shipments, then for every shipment you will be charged a corresponding flat shipping fee. No delivery time can be guaranteed, because it is not within our control. It really depends on various situations (the shipper's performance, current customs situation in receiving country, holidays situation in sending and receiving countries, earliest available flight, etc...) in addition to the Shipping Method you have chosen.

Shipping Methods: Economy

Approximate Time to Deliver AFTER Shipment Dispatched: 10-14 Business Days

Does the Shipment Contain any Dresses: Yes - Price: £50 No - Price : £20

Express Shipping

Time: 3-5 Business Days

Price : £100 ( if it contains a dress ) £40 (if it doesn't contain a dress)

Shipment origin: we ship all orders from China, where our workshop is located.

Express shipping upgrade would be free if the order contains rush fee at least twice the amount for the express shipping upgrade: so if an order's express shipping upgrade would cost £50 normally, that order needs to have at least £100 of rush fee to waive this £50 upgrade fee. If an order's express shipping upgrade would cost £20 normally (due to no dress), that order needs to have at least £40 of rush fee to waive this £20 upgrade fee.

Please note that the free shipping promotion for orders at least £1500 is economy shipping, not express shipping. The order needs to have at least £100 of rush fee to get the express shipping upgrade for free.

Please note that any changes to the shipping information needs to be submitted to us 7 days in advance, which includes address, customs declaration. Because we need time to revise and resubmit updated shipping information to our courier for export service. We will do our best but cannot guarantee the change to be done if no 7-day window given for the change.

If you opt to have us hold onto the dress after it is finished instead of having it shipped to you, we can store it for free for 3 months, after which £10 per month of storage fee will be charged.

According to our historical data, about about 2% of our past shipments have been lost or damaged during transit. Therefore, we highly recommend that you purchase the shipping insurance (2% of entire order total including shipping cost) to cover against possible losses. In the event of shipment being lost or damaged, you will be fully refunded for the entire order cost you have paid (excluding insurance cost). If time and resource permits, we will also offer free rush if you choose to re-order the dress instead of getting a full refund.